After work Andy wanted to run to Game to pick up a new Playstation 3 game so I decided to go next door to Sport Direct. The last time I was in there they had these really great knee high socks. I bought a couple pair then but wanted to see if they had any more.
Finally after walking around searching for about 10 minutes I found this display and at the very tip top... there they were.
I didn't know how I was expected to get them down so I went over to the counter and asked, here is how that conversation went:
Me: Hi! I would like some of those socks at the top of that display, how would I get those down?
Worker: Which ones?
Me: Those at the very top, the knee length ones.
Worker: I'm sorry, what was that?
Me: (inside my head I was thinking 'let me repeat in slower English, yes that is right I ALSO SPEAK ENGLISH it just doesn't sound like your English) Those at the very top,the ones with the bright stripes.
Worker: Oh, have you looked around the store to see if there are any you can reach?
Me: Yeah I have and those are the only ones.
Worker: Are you sure? Have you looked over in the bargain area?
Me: Yep I have been looking for about 10 minutes but those are the only I could find.
Worker: Right well let me see if I can get you somebody to help.
Me: (inside my head I was thinking 'sorry I thought you were the one that could help') Right okay I'll just wait over by the display.
-----waiting-----
-----waiting-----
Finally went back over to the counter and asked again for help... she said somebody would be over right away. (This was after I had to pull her away from her private conversation with another co-worker)
-----waiting-----
-----waiting-----
Finally after waiting for about 10 minutes a kid comes over.
Kid Worker: Are you the one wanting the socks at the top?
Me: (inside my head I was thinking 'yeah sorry for actually wanting to buy some of your merchandise and sorry that you put it so high I couldn't get it myself) Yep that's me!
He got me a few pairs and brought them down. They were 50% off so at £1.29 a piece I wasn't walking out without a few of them.
I guess this whole exchange could have been worse though... At least I had two conversations and neither one of them asked me if I was American or why I would choose to live in England over America.
So yeah, it could have been worse.
Year Two 159/365 : Customer Service? Pah-lease
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Shopping
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